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SHIPPING POLICY

We aim to deliver your order as quickly and efficiently as possible. Here's our shipping policy for our UK retail website:

  1. Shipping Options We offer several shipping options depending on the size and weight of your order, as well as your location. You can choose from the following shipping options:

  • Standard Delivery: Delivery within 3-5 business days from the date of dispatch.

  • Express Delivery: Delivery within 1-2 business days from the date of dispatch.

  1. Shipping Fees Shipping fees will depend on the shipping option you select, the size and weight of your order, and your location. Shipping fees will be displayed at checkout before you confirm your purchase.

  2. Dispatch Times We aim to dispatch orders within 1-2 business days of receiving payment. If there is a delay in dispatching your order, we will notify you by email.

  3. Tracking Your Order Once your order has been dispatched, we will provide you with a tracking number via email. You can use this tracking number to track your order on the shipping carrier's website.

  4. Delivery Times Delivery times will depend on the shipping option you select and your location. Please note that delivery times are estimates only and may vary depending on external factors such as weather conditions, public holidays, and shipping carrier delays.

  5. Delivery Address We will deliver your order to the delivery address specified at checkout. Please ensure that the delivery address is correct and complete. We will not be responsible for any lost or delayed orders due to an incorrect or incomplete delivery address.

  6. Delivery Restrictions We currently only ship within the UK. We do not ship to PO boxes or APO/FPO addresses.

  7. Undeliverable Packages If your package is undeliverable due to an incorrect or incomplete delivery address, the package will be returned to us. We will contact you to arrange for redelivery, and additional shipping fees may apply.

  8. Contact Us If you have any questions or concerns about our shipping policy, please contact us at the email address provided on our website.

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